Summary: The primary purpose of your job positionisto perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.

Receptionist Job Responsibilities:

• Serves visitors by greeting, welcoming, and directing them appropriately.

• Maintains security and telecommunications system.

• Informs patients, family, and medical staff by answering or referring inquiries.

• Directs visitors by maintaining employee and department directories.

• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

• Contributes to team effort by accomplishing related results as needed.

Essential Duties:

• Must be able to read, write, speak, and understand the English Language

• Must be a supportive team member, contribute to and be an example of teamwork

• Must possess the ability to make independent decisions, follow instructions

• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public

• Must be able to handle cash and keep residents' accounts in balance

• Must possess the ability to type and use a 10-key calculator

• Must be able to systematically manage a multi-line phone system

• Must have working knowledge of computers, data entry/retrieval, input/output, etc.

• Must be knowledgeable of administrative practices, procedures, and guidelines

• Must be able to follow written and oral instructions

• Must possessthe ability and the willingness to work harmoniously with other personnel

• Must possess the ability to display patience, tact, cheerful disposition, and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning

• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices

• Must be able to complete all other tasks as assigned by the Administrator, or designee.